Biomedical Field Service Engineer

Sydney-based field and workshop service, from diagnosis and repair to verification and handover.

Experience
Nearly 3 years
Location
Sydney, NSW
Work mode
Field travel
Languages
English / Mandarin

Field Service Snapshot

Practical service across hospital and pharmacy equipment.

I support field and workshop work that depends on clear troubleshooting, verification records and handover.

Service actions PM, repair, installation and verification
Equipment Ventilation, monitoring, ultrasound, DEXA, automation
Work settings Hospital, pharmacy and workshop support
Records Simpro, service reports and clear handover

Work Experience

Three years across field and workshop work.

My work spans equipment, service actions, verification records and handover.

Jul 2023 - Present

Biomedical Engineer | Nova Biomedical Australia

Australia-wide field service / workshop support

Equipment Ventilation / monitoring / ultrasound / DEXA
Service actions PM / repair / installation / verification
Records Simpro / service reports / equipment history
Service settings Hospital / pharmacy / workshop support
View service outcome details
Service setting
Hospital, pharmacy, workshop, and field-support settings
Verified outcome
Service outcomes documented with functional checks, performance evidence, or clear escalation status
Record trail
Simpro work orders, service reports, equipment history, and communication notes aligned
Handover
Biomedical teams, clinical users, vendors, and internal engineers can review next-use status

Dec 2019 - Feb 2020

Pharmacovigilance Department Assistant | Lundbeck Beijing

Internship, Beijing, China

  • Supported adverse reaction record handling and drug-safety documentation for Lundbeck products listed in China.
  • Assisted documentation work related to regulated healthcare records and cross-functional communication.

Medical Technology Platforms

Platforms I have supported.

Grouped by device category and the field or workshop context in which I supported them.

Respiratory / monitoring / ultrasound

Philips Healthcare

View platform details

Service preparation, field support, functional checks, upgrade support, and handover documentation across respiratory, patient monitoring, ultrasound, and ECG-cart contexts.

Equipment / platforms

Respironics V60, MX40/MX450, patient monitors, ultrasound systems, ECG carts, PNA testing.

Medication management / automation

BD / BD Rowa

View platform details

Pyxis, Rowa, and Alaris-related service work covering call-outs, workflow support, remediation support, service notes, communication records, and handover.

Equipment / platforms

BD Pyxis, BD Rowa Vmax/Smart, Prolog, Alaris remediation, pharmacy automation workflows.

Critical care / resuscitation

Device Technologies

View platform details

Corpuls and related critical-care service work covering workshop support, bench checks, field preparation, equipment status notes, and service handover.

Equipment / platforms

Corpuls CPR arms, Corpuls systems, Hamilton T1, H-900 humidifiers, connectivity and PM support.

Diagnostics / DEXA / surgical imaging

Hologic

View platform details

DEXA, TridentHD, and remediation-support work with attention to performance evidence, service records, escalation pathways, and service status.

Equipment / platforms

Horizon DEXA, TridentHD, mammography and biopsy systems, EMI remediation support.

Respiratory diagnostics

Jaeger Medical

View platform details

Respiratory diagnostic equipment service work covering planned service, functional checks, equipment condition notes, and traceable completion records.

Equipment / platforms

Vyntus Body, Vyntus One, Vyntus Spiro, Vyntus CPX, Pneumo and SentrySuite-related support.

Clinical Safety & Service Judgement

Safe service decisions need evidence.

I check the reported issue, equipment condition and service history, follow the right procedure, verify the result and document the next step.

Return-to-use boundary

Do not return uncertain equipment

Unsafe or uncertain devices should not be returned to use until the result is verified or escalated.

  • verified for use
  • follow-up required
  • escalated / not returned
Procedure discipline

Procedure-led checks

Service checks follow appropriate manufacturer procedures, use suitable test equipment where required, and leave documented pass/fail or escalation notes.

Australian biomedical service context

Lifecycle-aware biomedical service

Service work sits within medical equipment lifecycle requirements such as acceptance, planned service, fault management, routine testing, service records, disposal, and escalation in line with manufacturer procedures and local biomedical processes.

Equipment & Service Scope

Equipment scope and verification basis.

Each area shows my level of involvement and the evidence used to verify or hand over the work.

Respiratory

Respiratory service

View scope details

V60, V60 Plus, Trilogy, planned service, functional checks, and troubleshooting preparation.

Service involvement
PM, functional checks, and troubleshooting preparation.
Verification basis
Flow/pressure-related checks, alarm/function confirmation, and manufacturer procedure notes where applicable.
Hands-on service
Monitoring

Patient monitoring

View scope details

Avalon, Efficia, HeartStart and related monitoring-service preparation, checks, and handover notes.

Service involvement
Monitoring service preparation, checks, and handover.
Verification basis
ECG/SpO2/NIBP-related functional checks, visual inspection, and ready-for-use status where applicable.
Training completed
Imaging

Ultrasound systems

View scope details

EPIQ, Affiniti, CX30, CX50 support across service preparation, installation support, and checks.

Service involvement
Installation support, service preparation, and checks.
Verification basis
System function check, probe/cable condition, and image/function confirmation where applicable.
Installation support
Diagnostics

DEXA and X-ray support

View scope details

Horizon DEXA and X-ray installation/service training, with performance-check and service-record awareness.

Service involvement
Installation support and service training.
Verification basis
Performance check awareness, safety documentation and escalation pathway.
Training completed
Automation

Pharmacy automation

View scope details

BD FIX100, Pyxis, ROWA and specialty workflow support where service notes and handover are critical.

Service involvement
Workflow support, service notes, customer communication, and handover.
Verification basis
Functional status, dispensing/workflow check, and communication trail where applicable.
Documentation / handover experience
Records

Service traceability

View scope details

Simpro work orders, service reports, equipment history, communication notes, and service completion records.

Service involvement
CMMS records, handover notes, and service history alignment.
Verification basis
Device condition, service action, test result, parts or escalation status, communication notes, and next-use decision.
Hands-on service

Target Roles

Roles aligned with my experience.

  • Biomedical Field Service Engineer
  • Medical Device Service Engineer
  • Clinical Engineering Service Support
  • Biomedical Technician / Service Technician

Service Case Notes

How I assess, verify and hand over.

Three examples show the judgement behind maintenance, troubleshooting and traceable records.

Service decision path

  1. AssessReview safety, the reported symptom, equipment condition and service history.
  2. ActReproduce or isolate the fault, follow the procedure, then repair or escalate.
  3. VerifyConfirm post-service function and document the next-use or escalation status.
01 / Preventive maintenance

Routine maintenance with clear handover

Scheduled service is handled by confirming condition, history, site limits, procedure steps, and performance evidence before handover.

View evidence
Risk point
Scheduled equipment can still carry risk if condition, history, or site limits are unclear
Evidence used
Device condition, service history, manufacturer procedure steps, and functional or performance evidence
Service action
Planned service steps, condition check, and complete service record
Verification
Functional check and documented next-use status
Release decision
Documented as ready for use only when the service result supported a verified status
Outcome
Equipment status documented with clear next-use notes and service records
02 / Fault diagnosis

Troubleshooting example - intermittent user-reported fault

A user-reported intermittent fault was reviewed against device condition, service history, accessories, user workflow, and reproducible symptoms. I followed procedure-led checks, recorded measurement notes, confirmed post-repair function, and documented whether the device was ready for use, required follow-up, or needed escalation.

View evidence
Risk point
Intermittent symptoms can be device, accessory, workflow, environment, or configuration related
Evidence used
Device condition, service history, accessories, user workflow, and reproducible symptoms
Service action
Symptom review, reproduction steps, and procedure-led checks
Verification
Measurement notes and post-repair confirmation
Release decision
Documented whether the device was ready for use, required follow-up, or needed escalation based on post-service evidence
Outcome
Separated use conditions, repair history, accessories, reproducible symptoms, and procedure-led checks before handover
03 / Documentation

Traceable records support later service decisions

Service records are treated as engineering evidence: device condition, reported symptom, service action, test result, parts or escalation status, communication notes, and next-use decision.

View evidence
Risk point
Vague service notes make later troubleshooting slower and less defensible
Evidence used
Work order, service action, test notes, equipment history, communication notes, and escalation status
Service action
Work order, service report, equipment history, and actions kept consistent
Verification
Cross-check against equipment history and communication notes
Release decision
Next-use or escalation status recorded clearly for biomedical teams and internal engineers
Outcome
Later service decisions start from evidence, not memory

Education

Biomedical engineering, applied in service.

Research training strengthened how I plan tests, interpret evidence and document technical decisions.

Awarded Jun 2024

Master of Philosophy

The University of Sydney

Biomedical engineering research with a focus on experimental planning, impedance measurement, material/process trade-offs, validation evidence, and technical documentation. This research background supports a service approach based on measurement, evidence, and controlled documentation rather than assumption.

2017 - 2020

Bachelor of Biomedical Engineering

The University of Sydney

Medical science, biomedical design, data analysis, electronics, and engineering design tools.

MPhil thesis

Flexible Electrodes for Smart Bandages: Feasibility Exploration

Wearable medical-device feasibility work using electrode geometry, silver ink coating, impedance measurement, and manufacturability trade-offs.

Contact

Discuss a biomedical field service role.

Email is the best first step for opportunities in Sydney. I work in English and Mandarin.

Email Henry with the role details.

Useful details include device type, service setting, travel area, start timing or notice period, and the next hiring step.

Email Henry Resume PDF LinkedIn
More options Resume DOCX
Availability Upon discussion
Driver licence Available for Sydney field travel
Work rights Available for employer verification
Direct email yangyihang96@gmail.com

Professional Development

Building deeper clinical engineering capability.

My current focus is electrical safety, stronger verification, better traceability and procedure-led troubleshooting.

Electrical safety testing Electrical safety testing and medical equipment performance verification.

Equipment experience Respiratory, monitoring, imaging, and pharmacy automation service capability.

CMMS quality Biomedical asset management and CMMS record quality.

Procedure-led troubleshooting Manufacturer training and procedure-led troubleshooting.

Clinical communication Clear clinical communication and safe handover.

Organized study desk with notebook, laptop, and books